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Privacy Policy

Last updated: August 5, 2025

Fairland Behavioral Health is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website and services.

At Fairland Behavioral Health, your privacy is a top priority. We adhere to all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA), to protect your personal health information (PHI) and maintain confidentiality in all interactions. This policy explains how your data is collected, why it's needed, how it's used, and your rights as a user and patient.

What information do we collect?

We may collect the following types of information:

1. Personal Information

  • Full name
  • Date of birth
  • Contact details (email address, phone number, physical address)
  • Emergency contact information

2. Health Information (Protected Health Information - PHI)

  • Medical and psychological history
  • Diagnosis, treatment plans, and progress notes
  • Insurance information and billing details
  • Appointment history

3. Technical and Usage Information (via website)

  • IP address
  • Browser type and device information
  • Site usage statistics via cookies or analytics tools

How do we use your information?

We use your information to:

  • Provide mental and behavioral health services
  • Schedule and manage appointments
  • Bill and process insurance claims
  • Communicate important updates, reminders, or notices
  • Maintain and improve our website and service delivery
  • Bill and process insurance claims

We will never sell or rent your information to third parties.

How long do we keep your information?

We retain your information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and professional obligations.

  • Medical records: Typically retained for at least 7 years after the last date of service (or longer depending on state or federal law).
  • Website user data: May be retained for analytics and troubleshooting purposes for a limited period, typically no more than 12 months.

What are your privacy rights?

You have the following rights regarding your personal and health information:

  • Access: You can request a copy of your health records.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Restriction: You may ask us to limit how we use or disclose your information.
  • Confidential Communications: You can request communications through specific channels (e.g., mail only).
  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services.

To exercise these rights, please contact us at fairlandbehavioralhealth@gmail.com or (240) 938-9944

How do we keep your information safe?

We use administrative, technical, and physical safeguards to protect your data, including:

  • HIPAA-compliant electronic health record systems
  • Secure, encrypted data transmission
  • Role-based access controls for staff
  • Regular audits and training on data privacy and security
  • Secure storage and disposal of paper records

While we follow best practices, no system is 100% secure. We encourage you to protect your own information and contact us immediately if you suspect unauthorized access.

Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Fairland Behavioral Health
8713 Harford Rd, Parkville, MD 21234
Email: fairlandbehavioralhealth@gmail.com
Phone: (240) 938-9944